FAQ

How do you pronounce e.dele?
eee-duh-lee

Can you share the inspiration behind the jewelry brand?
e.dele was created because every woman deserves to feel beautiful. The line began as a jewelry brand simply because accessories are universal and can be appreciated by ALL WOMEN.  The name itself is a shortened version of our owner's first and middle name. 

Are the pieces handmade?
Our company is a retailer with shoppers who hand pick pieces for the store.  Though the jewelry isn't handmade in the traditional sense, each piece is picked out intentionally...We pride ourselves in being different and having unique offerings in an over-saturated  jewelry market.

Are your pieces hypoallergenic and/or nickel-free?
At this time we advise anyone with metal allergies to purchase our beaded options. We can not guarantee the metal pieces are nickel-free. 

What's your refund policy?
Sometimes there are shipping mishaps! If the product arrives broken or physically-altered, ship it back to us within a week to receive a FULL REFUND! 
Just send us an e-mail with your tracking info to: hello@e-dele.com.

Shipping Rates and Times
FREE SHIPPING on orders $99 and over. Please Allow 2-3 Weeks Shipping Time.  There is no rush-shipping available at this time. 

Domestic and International Shipping Rates

Flat Rate Shipping - $20 and under $0.00 – $20.00 $4.99
Flat Rate Shipping - $20.01 -$60 $20.01 – $60.00 $7.99
Flat Rate Shipping - $60.01 to $98.99 $60.01 – $98.99 $9.99
Flat Rate Shipping - $99 and over $99.00 and up Free

 

How do you become an e.dele Brand Ambassador?
We have a yearly "Face of E.dele: Brand Ambassador Competition.  Look out for the advertisements late summer 2019!